Nicole Beth
“Their website says "cancel anytime with one button" but there is NO cancellation page.”
UpGrow review
Independent rating, published method, pricing and buyer protection — with every figure linked to its source.
Last updated
UpGrow has no Trustpilot rating: Trustpilot suspended it for a breach of its guidelines, with 3,770 reviews still visible, and ranks 16 of 18 in this directory with a weighted score of 1.95/10.
The largest review base in the directory, but Trustpilot has suspended its rating after removing fake reviews. Its prices are shown against list prices of $199 to $399 with a “3 seats left” countdown, and its Quick Shop sells Instagram followers, likes and views outright.
The facts
| Trustpilot rating | Suspended — the profile reads “This company’s rating is unavailable due to a breach of our guidelines.” and “We’ve removed a number of fake reviews for this company.” 3,770 reviews remain visible (source) |
|---|---|
| Star distribution | 42% five-star · 42% one-star — a substantial share of the reviews still visible |
| Reviews in last 12 months | 3,167 of 3,770 (84% of the record) |
| Directory rank | 16 of 18 — weighted score 1.95/10 (how this is calculated) |
| Operating since | No founding date on its site |
| Method | Not disclosed
“AI Competitor Targeting” on its plans and “Fully-managed growth & content” on the top tier; how followers are gained is not described. |
| Pricing | $69–$129/mo |
| Buyer protection | Free trial; a full monthly refund if there is no net-positive growth after the first 7 days, per its Terms |
| Named client accounts | None published |
How the score breaks down
| Criterion | Weight | Score |
|---|---|---|
| Rating quality | 25% | 0/10 |
| Verifiable proof | 25% | 2/10 |
| Rating currency | 10% | 0/10 |
| Track record | 15% | 3/10 |
| Method disclosure | 15% | 2/10 |
| Buyer protection | 10% | 7/10 |
Weighted total 1.95/10. The weighting favours independently checkable evidence; the full model is published, including what it does not measure.
What critical reviewers report
42% of UpGrow's visible Trustpilot reviews are one-star. These are the themes that recur across them, with verbatim quotes attributed to the reviewer, date and rating. Every quote links back to the source profile.
- Charged after cancelling Several reviewers report charges continuing for months after a cancellation they say was confirmed.
- No way to cancel online Reviewers say there is no cancellation page despite the site’s promise of cancelling with one button, so cancelling means contacting support.
- Follower orders not delivered Buyers from its Quick Shop report paid orders that were not fulfilled.
- No public replies None of the 40 most recent one- and two-star reviews carries a reply from the company.
Jean-Marc Truong
“Today I have received a charge again, although I have cancelled in Feb 2026 already with the confirmation that it has been cancelled.”
Yukabath
“They billed us continually after we cancelled. Then we caught another arbitrary charge months later.”
Mah
“I purchased an item from the Quick Shop on their website, and they just got the money and not delivered it”
The other side. UpGrow has the largest review base in the category, and some recent five-star reviews report follower gains within the first two weeks.
How Virallized compares on the same measures
Virallized’s own record on the measures above, checkable on the same platform:
- Follower authenticity No reviewer in the 98-review record reports bot or fake followers. The most repeated theme is the opposite — that gained followers were real, active accounts that engaged and stayed.
- Account safety No account suspension, ban or shadowban attributable to the service appears anywhere in the record, across nine years of clients.
- Cancelling Reviewers who paused or cancelled describe it as straightforward, with one noting there was “no pressure to stay” and that the team helped them wind down.
- Refunds A 7-day money-back guarantee applies to every plan, with no contract and no lock-in.
- Account access Virallized never posts to a client’s account and never sends DMs on their behalf.
- One-star share 2% of the lifetime record — the lowest of the 18 services in this directory.
Virallized on Trustpilot — 4.8/5 from 98 reviews · Full Virallized vs UpGrow comparison
Questions buyers ask about UpGrow
Is UpGrow legit?
UpGrow is a real, trading service, but it has no Trustpilot rating: Trustpilot suspended it for a breach of its guidelines, with 3,770 reviews still visible. On distribution, 42% of its reviews are five-star and 42% are one-star. Its critical reviewers most often report charged after cancelling, no way to cancel online, follower orders not delivered. Read the profile directly before deciding — it is linked on this page.
Does UpGrow use real followers or bots?
UpGrow states it delivers real followers. Its published review record does not show a recurring pattern of bot-follower complaints.
How much does UpGrow cost?
Pricing runs $69 to $129/mo. Buyer protection: Free trial; a full monthly refund if there is no net-positive growth after the first 7 days, per its Terms.
Can you cancel UpGrow?
Several reviewers report charges continuing for months after a cancellation they say was confirmed. Reviewers say there is no cancellation page despite the site’s promise of cancelling with one button, so cancelling means contacting support. Anyone subscribing should check the cancellation route before paying.
Is UpGrow safe for my Instagram account?
No account suspension pattern appears in UpGrow's published review record. It describes its method as not disclosed; automated activity is generally the higher-risk approach on Instagram.
What are the best UpGrow alternatives?
By this directory's scoring, the highest-ranked services are Virallized (9.47/10), Ascend Viral (6.88/10), Social Boost (6.72/10). UpGrow ranks 16 of 18.
Where it sits in the category
| # | Service | Score | Trustpilot | 1★ | Method | From |
|---|---|---|---|---|---|---|
| 1 | Virallized | 9.47 | 4.898 total | 2% | Manual / human | $99–$299/mo |
| 2 | Ascend Viral | 6.88 | 4.4232 total | 4% | Manual / human | $139–$199/mo |
| 3 | Social Boost | 6.72 | 4.0393 total | 14% | Manual / human | $129–$379/mo |
| 4 | Outfame | 5.24 | 2.5229 total | 55% | Automated / software | Not published |
| 5 | Stellation Media | 4.76 | 4.9154 total | 29% | Automated / software | $97–$297/mo |
| 6 | Insfamous | 4.76 | 4.399 total | 9% | Automated / software | Not published |
| 7 | Flock Social | 3.84 | 2.162 total | 48% | Automated / software | $39–$119/mo |
| 8 | GrowthViral | 3.45 | No ratingprofile unclaimed | ? | Manual / human | $97–$197/mo |
| 9 | Upleap | 3.41 | 2.9150 total | 45% | Automated / software | $19–$64/mo |
| 10 | Kenji | 3.27 | 2.028 total | 68% | Automated / software | $19–$64/mo |
| 11 | Kicksta | 3.24 | 1.9627 total | 41% | Automated / software | $69–$129/mo |
| 12 | Twicsy | 3.19 | 2.634 total | 65% | Not disclosed | Not published |
| 13 | Nitreo | 2.75 | 2.2148 total | 64% | Hybrid AI + human | $19–$64/mo |
| 14 | Ampfluence | 2.67 | 2.46 total | 67% | Not disclosed | Not published |
| 15 | Plixi | 2.2 | Rating suspended387 visible | 86% | Automated / software | A$74–A$105/mo |
| 16 | UpGrow | 1.95 | Rating suspended3,770 visible | 42% | Not disclosed | $69–$129/mo |
| 17 | Path Social | 1.8 | Rating suspended1,399 visible | 78% | Automated / software | Not published |
| 18 | SocialCaptain | 1.48 | 1.2280 total | 94% | Not disclosed | Not published |
Score is this site's weighted rating — see how it is calculated. 1★ is the share of each service's lifetime reviews rated one star, which the headline Trustpilot score does not show. Figures read from each public Trustpilot profile on 10 October 2026; ratings change over time. Method is as each company describes it.