Danielle
“SocialCaptain is charging after cancelling subscription... they say cancellation was done and confirm refund but you never get refund back.”
SocialCaptain review
Independent rating, published method, pricing and buyer protection — with every figure linked to its source.
Last updated
SocialCaptain rates 1.2/5 from 280 reviews on Trustpilot and ranks 16 of 16 in this directory with a weighted score of 1.7/10.
socialcaptain.com now redirects to upgrow.com, so the brand appears to be retired. Its Trustpilot record remains public and is the lowest in the directory.
The facts
| Trustpilot rating | 1.2 / 5 from 280 reviews (source) |
|---|---|
| Star distribution | Not shown on the profile |
| Reviews in last 12 months | 0 of 280 (0% of the record) |
| Directory rank | 16 of 16 — weighted score 1.7/10 (how this is calculated) |
| Operating since | Not published |
| Method | Not disclosed |
| Pricing | Not published |
| Buyer protection | Not published |
| Named client accounts | None published |
How the score breaks down
| Criterion | Weight | Score |
|---|---|---|
| Rating quality | 25% | 2/10 |
| Verifiable proof | 25% | 1/10 |
| Rating currency | 10% | 0/10 |
| Track record | 15% | 3/10 |
| Method disclosure | 15% | 2/10 |
| Buyer protection | 10% | 1/10 |
Weighted total 1.7/10. The weighting favours independently checkable evidence; the full model is published, including what it does not measure.
What critical reviewers report
SocialCaptain's critical reviews. These are the themes that recur across them, with verbatim quotes attributed to the reviewer, date and rating. Every quote links back to the source profile.
- Charges after cancellation Reviewers report continued billing after cancelling, and refunds confirmed but never received.
- Followers unfollow over time Reviewers report delivered followers dropping away day by day.
- Service stopped functioning Reviewers report the product ceasing to work while still being billed.
Paul Walker
“The software worked good, but they took out four extra payments in two weeks. No reply.”
mechu valliappan
“They supplied the followers in a day. And slowly 1 follower by 1 follower starts unfollowing you everyday.”
The other side. socialcaptain.com now redirects to upgrow.com and the brand appears retired. Its reviews are from 2020 and describe a service that is no longer sold under this name.
How Virallized compares on the same measures
Virallized’s own record on the measures above, checkable on the same platform:
- Follower authenticity No reviewer in the 88-review record reports bot or fake followers. The most repeated theme is the opposite — that gained followers were real, active accounts that engaged and stayed.
- Account safety No account suspension, ban or shadowban attributable to the service appears anywhere in the record, across nine years of clients.
- Cancelling Reviewers who paused or cancelled describe it as straightforward, with one noting there was “no pressure to stay” and that the team helped them wind down.
- Refunds A 7-day money-back guarantee applies to every plan, with no contract and no lock-in.
- Account access Virallized never posts to a client’s account and never sends DMs on their behalf.
- One-star share 2% of the lifetime record — the lowest of the 15 services in this directory.
Virallized on Trustpilot — 4.8/5 from 88 reviews · Full Virallized vs SocialCaptain comparison
Questions buyers ask about SocialCaptain
Is SocialCaptain legit?
SocialCaptain is a real, trading service with a public Trustpilot profile carrying 1.2/5 from 280 reviews. Its critical reviewers most often report charges after cancellation, followers unfollow over time, service stopped functioning. Read the profile directly before deciding — it is linked on this page.
Does SocialCaptain use real followers or bots?
SocialCaptain states it delivers real followers. Its published review record does not show a recurring pattern of bot-follower complaints.
How much does SocialCaptain cost?
SocialCaptain does not publish pricing on its public site. No refund or trial terms are published.
Can you cancel SocialCaptain?
Reviewers report continued billing after cancelling, and refunds confirmed but never received. Anyone subscribing should check the cancellation route before paying.
Is SocialCaptain safe for my Instagram account?
No account suspension pattern appears in SocialCaptain's published review record. It describes its method as not disclosed; automated activity is generally the higher-risk approach on Instagram.
What are the best SocialCaptain alternatives?
By this directory's scoring, the highest-ranked services are Virallized (9.35/10), Ascend Viral (6.88/10), Social Boost (6.69/10). SocialCaptain ranks 16 of 16.
Where it sits in the category
| # | Service | Score | Trustpilot | 1★ | Method | From |
|---|---|---|---|---|---|---|
| 1 | Virallized | 9.35 | 4.888 total | 2% | Manual / human | $99–$299/mo |
| 2 | Ascend Viral | 6.88 | 4.4232 total | 4% | Manual / human | $139–$199/mo |
| 3 | Social Boost | 6.69 | 4.0382 total | 14% | Manual / human | $129–$379/mo |
| 4 | Outfame | 5.34 | 2.7220 total | 51% | Automated / software | Not published |
| 5 | Insfamous | 4.81 | 4.496 total | 7% | Automated / software | Not published |
| 6 | Stellation Media | 4.74 | 4.9152 total | 29% | Automated / software | $97–$297/mo |
| 7 | Path Social | 4.04 | 3.31,649 total | 65% | Automated / software | Not published |
| 8 | Flock Social | 3.94 | 2.162 total | 49% | Automated / software | $39–$119/mo |
| 9 | Kicksta | 3.49 | 2.0626 total | 41% | Automated / software | $69–$129/mo |
| 10 | GrowthViral | 3.45 | No ratingprofile unclaimed | ? | Manual / human | $97–$197/mo |
| 11 | Upleap | 3.43 | 2.9150 total | 45% | Automated / software | $19–$64/mo |
| 12 | Kenji | 3.28 | 2.028 total | 67% | Automated / software | $19–$64/mo |
| 13 | Twicsy | 3.16 | 2.726 total | 69% | Not disclosed | Not published |
| 14 | Nitreo | 2.77 | 2.2148 total | 64% | Hybrid AI + human | $19–$64/mo |
| 15 | Ampfluence | 2.67 | 2.46 total | 67% | Not disclosed | Not published |
| 16 | SocialCaptain | 1.7 | 1.2280 total | ? | Not disclosed | Not published |
Score is this site's weighted rating — see how it is calculated. 1★ is the share of each service's lifetime reviews rated one star, which the headline Trustpilot score does not show. Figures read from each public Trustpilot profile on 15 August 2026; ratings change over time. Method is as each company describes it.